Refund Policy

Last updated: July 2026

Zenmunus sells digital ebooks that are delivered instantly after purchase. Because digital products cannot be returned once accessed or delivered, our sales are generally final.

1. Digital Product Refunds

Due to the nature of instant digital delivery, we generally do not offer refunds after a digital ebook has been successfully delivered or downloaded.

2. When Refunds May Be Considered

We may review refund requests in limited cases, including:

• You were charged twice for the same order.
• You did not receive access to your purchased download.
• There was a technical issue that we were unable to resolve.

3. Download or Access Issues

If you experience any issue accessing your ebook, please contact us first. We will try to resolve the issue by resending the download link, confirming your order, or providing another suitable solution.

4. Refund Request Review

Refund requests are reviewed case by case. Submitting a request does not guarantee approval. If a refund is approved, it will be processed back to the original payment method where possible.

5. No Refunds for Change of Mind

Refunds are not provided simply because a customer changed their mind after purchase, no longer wants the product, or has already received access to the digital ebook.

6. Contact Us

If you need help with your order or want to request a review, please contact us through our website contact page and include your order details.